COVID-RELATED DELAYS ARE DISRUPTING DELIVERY TIMES SO PLEASE PLAN AHEAD! WE USUALLY SHIP THE SAME DAY WHEN ORDERS ARE SUBMITTED BY 1 PM BUT CAN NOT TAKE RESPONSIBILITY FOR USPS DELIVERY ISSUES! IF YOU LIVE IN AN APARTMENT, PLEASE INFORM YOUR CARRIER THAT YOU ARE EXPECTING A PACKAGE SO THAT THEY WILL ENSURE IT GETS INTO YOUR BOX, OR AT YOUR DOOR. IF YOU PREFER FASTER DELIVERY, UPGRADE TO EXPRESS, HOWEVER, DELAYS EXIST WITH ALL METHODS AND ALL CARRIERS AT THIS TIME. YOUR PATIENCE AND UNDERSTANDING IS APPRECIATED.
TERMS AND CONDITIONS:
- ALL SALES ARE FINAL.
- SDS will NOT ship to hotels or PO Boxes.
- TRACKING: You can track your shipment under your Paypal account.
- USPS DELAYS: We usually ship on the day that the order is received. However, shipments might be delayed by the United States Postal Service due to the Coronavirus crisis. We cannot take responsibility for late shipments. If you require the items to arrive before a certain date, you must assume the risk of late arrival, which is beyond our control.
- MISSING PACKAGES: If the tracking status shows delivered but you can’t find your package, please ask your postman or neighbors. To ensure receipt by a person, please purchase the signature required option. Click here to purchase the signature required option.
- LOST PACKAGES: SDS will reship via the original chosen shipping method ONLY IF the buyer purchased shipping insurance. Click here to purchase shipping insurance.
- CONTENTS: We videotape our packaging procedures for quality assurance and to ensure the integrity of the contents. However, that does not guarantee 100% accuracy. Please inspect the contents IMMEDIATELY for any mistakes or damage. Please take a picture of the items we sent you. We will NOT be able to replace missing items or damaged parts after three business days upon receipt without a picture of the entire shipment content.
INTERNATIONAL SHIPMENT DUTY FEES: You will be responsible for any fees imposed on the importation of the goods to YOUR Country by YOUR customs department for purchasing products from the US.
- CONSENT: When you check-out and pay for this order, you consent to the above terms and conditions.
Free US domestic USPS priority shipping for purchase of $250, except for insurance. Apply “FREESHIPPING” as the coupon code.
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